Daebak Box Subscription

Shipping Schedule

New Members

  • Your Spring Daebak Box will ship by the end of February/beginning of March 2020.

Existing Members (who have received at least one box) 

Annual Members

  • Spring Box - first half of March
  • Summer Box - first half of June
  • Fall - first half of September
  • Winter - first half of December

Seasonal Members

  • Spring Box - end of March
  • Summer Box - end of June
  • Fall Box - end of September
  • Winter Box - end of December

Shipping time takes between 3 to 20 business days.

Non-subscription Orders

1. Processing time

After receiving your order, your order is sent to our brand partners within 2 business days (excluding holidays and weekends). 

2. Brand fulfillment

Once our brand partners receive your order from us, they will send your products to our warehouse. This process may take between 1 to 15 business days depending on the brands. Occasionally, there may be unexpected delays or out-of-stock items from our brand partners. In this case, we'll let you know and refund the out-of-stock items back to you.

3. Shipping

Once your order is ready, you'll receive a shipment confirmation email and/or text message. If your order is shipped in multiple packages, you'll receive multiple tracking numbers. Shipping time takes between 3 to 20 business days.

Shipping Method

All orders are shipped from Korea via DHL or Korea Post.

Tracking

All orders come with tracking numbers via email and/or text message. You may also check from within your account dashboard. For orders sent via Korea Post, tracking may show only after arriving at the destination country. In some cases, tracking may not be available at all. In this case, we advise you to wait patiently and contact your local post office.

If you do not receive your order 2 weeks after receiving your tracking information, please contact our Customer Care Team.

Possible delays

In some cases, some orders may randomly be subjected to customs clearance procedures which can cause delays from the original estimated delivery time.

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